At SA Decor, customer satisfaction is our top priority. We carefully inspect every product before shipping to ensure the best quality. Please read our Refund & Return Policy carefully before placing an order.

Return Policy

We accept returns only in the following cases:

  • Product received is damaged
  • Wrong product delivered
  • Product has manufacturing defects

To request a return, customers must contact us within 48 hours of delivery with clear photos or videos of the product.

Non-Returnable Items

  • Used products
  • Customized or made-to-order items
  • Products damaged due to misuse
  • Items returned without original packaging

Refund Policy

Once the returned product is received and inspected, we will notify you regarding approval of your refund.

  • Approved refunds are processed within 5-7 business days
  • Refunds will be credited to the original payment method
  • In some cases, store credit or replacement may be offered

Cancellation Policy

Orders can only be cancelled before dispatch. Once the product has been shipped, cancellation requests may not be accepted.

Damaged Products

If your order arrives damaged, please contact us immediately with photos/videos of the package and product so we can assist you quickly.

Contact Us

For any refund, return, or cancellation-related queries, contact us:

Address:
Transport Nagar Moradabad - 244001, Uttar Pradesh, India

Call Us:
+91 9917055777

Whatsapp Us:
+91 9917055777

Email Us:
sahandicrafts2001@gmail.com

By placing an order on our website, you agree to our Refund & Return Policy.